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Advocacy, Advice and Information
Community Advice and Listening line (CALL)
Romano
Grove Road
Wrexham
phone: 0800 132737
email: callhelpline@new-tr.wales.nhs.uk
CALL is an advice and listening line covering the whole of Wales providing emotional support or helpful literature. It has a comprehensive database and is a central point for information on services that may help with mental health problems.
website: www.callhelpline.org.uk
MDF the Bi Polar Organisation Cymru
22-29 Mill Street
Newport
Gwent
NP20 5HA
phone: 01633 244244
email: mdf.wales@btclick.com
Offers support, help and advice to people with manic depression, their families and carers. A number of small groups exist across north Wales. Contact head office for more details
Standing Ground Helpline
phone: 0845 602 3694
A confidential telephone helpline service providing support and a listening ear to adult survivors of abuse. Can provide sign posting to other services and free literature to help manage day to day.
Unllais Conwy and Denbighshire
Eirianfa Community Centre
Factory Place
Denbigh
Denbighshire
LL16 3TS
phone: 01745 816711
email: admin@unllais.co.uk
Voluntary sector mental health development, information and training agency covering North Wales.
website: www.unllais.co.uk
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Carers
Hafal Family Support Service
Mental Health Resource Centre
Nant y Gamar Road
Craig y Don
Llandudno
Conwy
LL30 1YE
phone: 01492 860926
ebost: aberconwy@hafal.org
Hafal helps people with severe mental illness and their families to work towards recovery. All our services are underpinned by Hafal's Recovery Programme which empowers clients and families to take control of their lives.
website: www.hafal.org
Carers Outreach Centre
74 Conwy Road
Colwyn Bay
Conwy
LL29 7LD
phone: 01492 533714
Conwy Crossroads
Town Hall
7 Rhiw Road
Colwyn Bay
Conwy
LL29 7TF
phone: 01492 534178
Respite support service for carers.
Llandudno Branch Carers Wales
37 Gwydyr Road
Llandudno
Conwy
LL30 1HJ
phone: 01492 874505
Services and information for carers.
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Community Mental Health Teams
Community Mental Health Team
Roslin
Nant y Gamar Road
Craig y Don
Llandudno
Conwy
LL30 1YE
phone: 01492 860926
Provides community based mental health services for adults with severe or enduring metal health problems.
Community Mental Health Team
Nant-y-Glyn Resource Centre
10, Nant-y-Glyn Road
Colwyn Bay
Conwy
LL29 7RB
phone: 01492 532164
Provides community based mental health services for adults with severe or enduring metal health problems.
Learning Disabilites and Mental Health Team
Civic Offices
Glan y Don
Abergele Road
Colwyn Bay
Conwy
LL29 8AR
phone: 01492 575261
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Counselling Services
North Wales Cruse
St. David's Priory
Richmond Hill
Holyhead
Ynys Mon
LL65 2HH
phone: 0870 2402758
email: crusenorthwales@btconnect.com
One to one bereavement counselling, family and couples bereavement counselling, pre bereavement support, crisis support, support group, training.
website: www.crusenorthwalesarea.ik.com
Relate North Wales
8 Rivieres Avenue
Colwyn Bay
Conwy
LL29 7DP
phone: 01492 533920
Counselling and sex therapy service for individuals and couples, family mediation. phone for an appointment.
Stepping Stones
PO Box 2
Wrexham
LL11 1WY
phone: 01978 352717
email: stepping1stones@btconnect.com
Offers group work and individual counselling to adult survivors of childhood sexual abuse.
website: www.steppingstonesnorthwales.ik.com
The Churches' Counselling Service in Wales
phone: 01437 764384
Offers help to anyone who feels that they need someone to talk to. Confidential, personal service offered by well trained and supervised counsellors working throughout Wales.
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Daytime Services and Activities
Aberconwy MIND
3 Trinity Square
Llandudno
Conwy
LL30 2UP
phone: 01492 879907
email:
mind@mindaberconwy
Drop in for people with mental health problems. Also runs support groups for particular mental health problems, and activity groups.
website: www.mindaberconwy.co.uk
Depression Alliance Cymru
11 Plas Melin
Westbourne Road
Witchurch
Cardiff
CF14 2BT
phone: 02920 692891
email: admin@dacymru.org
Run a network of self help groups throughout Wales. Telephone information, many leaflets and booklets, occasional conferences, seminars and workshops - for service providers as well as service users.
website: www.depressionalliance.org
Hafal Day Services (Colwyn Bay)
Rhiw Road
Colwyn Bay
Conwy
LL29 7TF
phone: 01492 534769
email: colwynbay@hafal.org
Hafal Conwy helps people with severe mental illness and their families to work towards recovery. All our services are underpinned by Hafal's Recovery Programme which empowers clients and families to take control of their lives and achieve recovery.
website: www.hafal.org
Hafal Day Services (Llanrwst)
6 Station Road
Llanrwst
Conwy
LL26 0ER
phone: 01492 642511
email: llanrwst@hafal.org
Hafal Conwy helps people with severe mental illness and their families to work towards recovery. All our services are underpinned by Hafal's Recovery Programme which empowers clients and families to take control of their lives and achieve recovery.
website: www.hafal.org
MDF Bipolar Organisation Cymru
42
Madoc Street
Llandudno
Conwy
phone: 01492 877699
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Employment
Cam Ymlaen
Nant y Glyn Resource Centre
10 Nant y Glyn Road
Colwyn Bay
Conwy
LL29 7RB
phone:01492 532887
email: camstepforward@aol.com
Delivers employment opportunities for people with mental health problems.
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Hospitals and other Statutory Services
Ablett Psychiatric Unit
Glan Clwyd Hospital
Bodelwyddan
Denbighshire
LL18 5UJ
phone: 01745 585 484
Conwy Support Bed Facility
Bron Haul
Fernbrook Road
Penmaenmawr
Conwy
LL34 6DE
phone: 01492 622727
Hergest Psychiatric Unit
Ysbyty Gwynedd
Bangor
Gwynedd
LL57 4HN
phone: 01248 384384
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Housing
Anheddau Cyf.
Woodlands House
Parc Menai
Bangor
Gwynedd
phone: 01248 372330
email: post@anheddau.co.uk
Support services for individuals with learning disabilities, physical disabilities and mental health problems.
website: www.anheddau.co.uk
Cymdeithas Tai Hafan
155 Wellington Road
Rhyl
Denbighshire
LL18 1LE
phone: 01745 336524
email: enquiries@tai-hafan.co.uk
Charitable Housing Association providing temporary accommodation and/or support to disadvantaged women and
children across Wales.
website: www.tai-hafan.co.uk
North Wales Housing Association
Plas Blodwell
Broad Street
Llandudno Junction
Conwy
LL31 9HL
phone: 01492 572727
website: www.nwha.org.uk
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Mental Health Service User Groups
Sunrise
Premier House Office Centre
29 Lloyd Street
Llandudno
Conwy
LL30 2YA
phone: 01492 875212
email: sunrise.codiadhaul@hotmail.co.uk
Sunrise is an independent service user led organisation, set up to obtain the views of people who use mental health services and to campaign on their behalf to improve services.
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Police
Central Family Protection Unit
phone: 01745 588745
Based in St Asaph covering Central region of the Force. In cases of emergency dial 999.
Mental Health/Health Liaison Officer
phone: 01745 588491
Sexual Identity
Male Rape Support Helpline for Wales
phone: 01248 355633
Provide emotional support, information on local and national services and free literature on a range of subjects, symptoms and treatments. The helpline is open to anyone who has experienced male rape/abuse.
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Women
Aberconwy Women's Aid
Town Hall
Lloyd Street
Llandudno
Conwy
LL30 2UP
phone: 01492 872992 24 hours
email: all@aberconwywomensaid.freeserve.co.uk
Support, information and a safe place to stay for women and children experiencing domestic violence.
website: www.aberconwywomensaid.freeserve.co.uk
Colwyn Women's Aid
Metropole Buildings
Penrhyn Road
Colwyn Bay
Conwy
LL29 8LG
phone: 01492 534 705
email: all@colwynwomensaid.demon.co.uk
Support,information and a safe place to stay for women and children experiencing domestic violence.
website: www.welshwomensaid.org
Rape and Sexual Abuse Support Centre (NWW)
North West Wales
phone: 01286 669266
Offer support to women and men of all ages who have experienced any form of sexual violence. Provides counselling, a helpline, information, practical support and educational workshops.
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