Unllais is a development, information and training agency. We provide support to the voluntary sector, service users and carer organisations working in the field of mental health in North Wales. Through partnerships we seek to promote good practice in the planning, provision and monitoring of mental health services.

Consultancy & Development
Unllais' Development Officers provide a free consultancy and development service for new projects, or for those who are facing new challenges.

Training & Conferences
Unllais offers advice and support in providing training, and provides information on locally available courses and events. Unllais can also help organise conferences.

Joint Planning & Monitoring of services
Unllais provides information on getting involved in planning local services and ways to review and monitor mental health services.

Information
Comprehensive information on mental health issues is available through the Information service. The bi-monthly newsletter, the North Wales Mental Health News, provides the latest news on mental health services throughout North Wales. Our website www.unllais.co.uk includes a database of services across the region.

Staff

Our staff are...

Joan Doyle, Director of Services

Carol Jones, Administrator (North West Office)

Sarah Rowlands , Development Worker (North West Office)

Peter Rodgers, Information Officer (North West Office)

Debbie Moses, Administrator (North East Office)

Peter Hulton, Development Worker (North East Office)

Liz Grieve, Development Worker (Conwy and Denbighshire Office)

Hilary Roberts, PA to the Adult Mental Health Service Users and Carer Board Members (Conwy and Denbighshire Partnership)

Our Policies

Equal Opportunities
We believe that no one should suffer disadvantage because of their race, nationality, ethnic origin, religious belief, gender or sexual orientation – this list is not exhaustive. We are committed to making sure there is no discrimination of any kind in our management, employment practices or services.

Language
Unllais recognises the equal status and importance of both the Welsh and English languages in North Wales and that some individuals have other language requirements.

Confidentiality
Unllais believes that everyone who uses our services has the right to confidentiality. We have systems in place to make sure all
information of a confidential nature is respected and protected.

Suggestions and Complaints
Unllais values the comments and opinions of people and organisations who use our services. Let us know if you are pleased
with our services or if you have any suggestions about how they could be improved.

These are summaries of our policies.
Full copies can be obtained from any Unllais office.